Alcatel ALE Partner Support Plus PP1N-OS6570

Secure priority technical support for your Alcatel-Lucent OmniSwitch 6570 with this Partner Support Plus service license. Enjoy 24x7 access to expert engineers, next-business-day hardware replacement, and continuous software updates to keep your network infrastructure running at peak performance.

Overview

This Partner Support Plus license delivers an enhanced support experience tailored for Alcatel-Lucent Enterprise partners managing OmniSwitch 6570 series switches. The service includes round-the-clock technical assistance via phone and web portal, proactive remote diagnostics, and full access to online knowledge resources. With a one-year term and electronic delivery, activation is straightforward and immediate.

What stands out

• 24x7 technical support from Alcatel-Lucent Enterprise experts
• Next-business-day hardware replacement for covered devices
• Included software updates and upgrades to maintain security and feature enhancements
• Remote diagnostics to accelerate issue resolution
• Access to comprehensive online documentation and knowledge base
• Electronic license delivery for fast deployment
• Renewable annually for continuous coverage

Technical details

• Service Type: Partner Support Plus
• Supported Product Family: OmniSwitch
• Supported Product Series: OmniSwitch 6570
• License Duration: 1 Year
• Technical Support Availability: 24x7
• Technical Support Channels: Phone, Web Portal
• Software Updates & Upgrades: Included
• Hardware Replacement Eligibility: Yes (for supported device)
• Hardware Replacement SLA (Typical): Next Business Day (NBD)
• Access to Online Resources: Included (Knowledge Base, Documentation)
• Remote Diagnostics: Included
• Target Audience: Alcatel-Lucent Enterprise Partners
• Delivery Method: Electronic License
• Renewal Option: Available
• Service Level: Enhanced

Our verdict

An essential investment for partners relying on OmniSwitch 6570 infrastructure, this support license ensures rapid expert assistance and minimal downtime, backed by Alcatel-Lucent Enterprise's commitment to service excellence.