Alcatel ALE Partner Support Plus PP3N-OS6570

For Alcatel-Lucent Enterprise partners managing OmniSwitch 6570 Series switches, this Partner Support Plus service delivers a comprehensive support framework that goes beyond basic warranty. It combines proactive technical assistance, software currency, and expedited hardware replacement into a single, reliable engagement—ensuring network uptime and operational continuity for your customers.

Highlights

• 3-year service duration with access to ALE technical experts via partner channels
• Includes all software updates and upgrades for the OmniSwitch 6570 Series
• Hardware replacement service typically next business day, coordinated through the partner
• Electronic delivery—no physical shipment, immediate activation upon license issuance
• Access to ALE online resources: knowledge base, documentation, and support tools

In daily use

Partners can rely on this service to resolve critical issues quickly, minimizing downtime for end customers. The service covers both hardware and software, with a defined SLA that prioritizes rapid response for severity-one cases. Because it is electronically delivered, there is no waiting for physical media—simply register the license and your support entitlement is active.

Full specifications

• Service type: Partner Support Plus
• Duration: 3 years
• Supported product family: Alcatel-Lucent Enterprise OmniSwitch
• Supported product series: OmniSwitch 6570 Series
• Technical support access: Yes (via ALE Partner)
• Software updates & upgrades: Included
• Hardware replacement: Yes (typically Next Business Day or similar, via Partner)
• Access to online resources: Yes (Knowledge Base, Documentation)
• Target audience: Alcatel-Lucent Enterprise Partners
• Delivery method: Electronic License / Service Activation
• License type: Service & Support License
• Coverage: Comprehensive hardware and software support
• Service Level Agreement (SLA): Defined by Partner Support Plus terms, typically rapid response for critical issues
• Product category: Network Switch Support
• Prerequisite: Valid Alcatel-Lucent Enterprise OmniSwitch 6570 hardware

Final note

This service license ensures that your OmniSwitch 6570 deployment remains secure, up-to-date, and fully supported, allowing you to focus on your core business without worrying about network infrastructure.