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Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

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196,76 €

Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization ... Lue lisää

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Varasto Loppu varastostaEi varastossa Tuotekoodi 119362 Merkki JABRA Malli 4099-419-279 Takuu 2 vuotta

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Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the Jabra Engage 40 to your workstation using the supplied wired connection. Position the head-band so the circumaural ear cups fully cover the ears and adjust the band for a secure, comfortable fit. Place the microphone boom close to the mouth but not touching the lips to ensure clear voice pickup. Use the Engage+ software, where available, to monitor call insights and configure audio settings to match your environment.

Recommendations

For best results, clean the ear cushions regularly, keep the microphone boom free from obstructions, and adjust volume levels before starting calls. Use hearing-protection features in settings when exposed to high audio levels for prolonged periods.

Tärkeimmät ominaisuudet

Call centres and customer service teams
Office professionals handling frequent voice calls
Remote workstations requiring reliable wired audio
Environments needing clear speech and hearing protection
Brand: Jabra
Model: Engage 40 (MPN 4099-419-279)
Connectivity: Wired
Frequency range: 50–20,000 Hz
Ear coupling: Circumaural
Wearing style: Head-band
Weight: 0.144 kg
Colour: Black
EAN: 5706991026139

Tekniset tiedot

Automaattinen äänenvoimakkuuden säätö

No

Automaattinen sammutus

No

Automaattinen yhdistäminen

No

Bluetooth

No

Bluetooth Low Energy (BLE)

No

Bluetooth-profiilit

SBC

Clear Voice -tekniikka

Yes

Daisy chain -ketjutus

No

Digitaalinen signaalinkäsittely (DSP)

Yes

Elementin koko

2 cm

FM-radio

No

HD-ääni

Yes

HearThrough

No

Helppo pariliittäminen

No

Impedanssi

32 Ω

Kaiutinpuhelin

No

Käyttölämpötila (T-T)

14 - 131 °F

Käyttöturvallisuustiedote

Yes

Keilanmuodostus

Yes

Kestävyyssertifikaatit

TCO

Kiinnitys korvaan

Circumaural

Kohinanvaimennus

Yes

Korkeus

54 mm

Korkeus (tuumaa)

5.41 cm (2.13")

Korvakäytävän paineenkevennys

No

Korvatyynyn materiaali

Polyurethane (PU)

Korvatyynyn tyyppi

Single size leatherette cushion

Kuljetuslaukku

Yes

Kunnostettu

No

Kuuloketyyppi

Binaural

Kuulokkeiden taajuusvaste

50 - 20000 Hz

Kuulonsuojaustekniikat

Jabra PeakStop

Ladattava akku

No

Lähitiedonsiirto (NFC)

No

Langattomat päivitykset (OTA)

No

Latauskotelo

No

Latausteline

No

LED-merkkivalot

Call

Leveys

167 mm

Leveys (tuumaa)

16.7 cm (6.57")

Liiketunnistin

No

Liitäntätekniikka

Wired

Luunjohtoanturi

No

Melunvaimennuksen tyyppi

Passive

Melunvaimennus

Yes

MEMS-mikrofoni (Micro-Electro-Mechanical System)

Yes

Microsoft Teams -sertifioitu

Yes

Mikrofonien määrä

2

Mikrofonin herkkyys

-38 dB

Mikrofonin mykistys

No

Mikrofonin taajuusvaste

100 - 14000 Hz

Mikrofonin tyyppi

Boom

Multipoint-yhteys

No

Musiikin toisto

Yes

Optimoitu

Other major platforms

Paino

63 g

Pakkauksen korkeus

249 mm

Pakkauksen leveys

185 mm

Pakkauksen sisältö

Headset;Carry pouch;Warranty and warning leaflets

Pakkauksen syvyys

50 mm

Pikalataus

No

Pitotapa

Head-band

Puhelinluettelon käyttöprofiili (PBAP)

No

Puheohjaus

No

Puheopastus

No

Rungon materiaali

Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)

Säilytyslämpötila (T-T)

-5 - 55 °C

Sertifiointi

Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook

Suojapussi

No

Suositeltu käyttö

Office/Call center

Suurin ottoteho

30 mW

Sykemittari

No

Syvyys

167 mm

Syvyys (tuumaa)

16.7 cm (6.57")

Taajuusvaste (musiikkitila)

50 - 20000 Hz

Taajuusvaste (puhetila)

100 - 14000 Hz

Takuukortti

Yes

Terässaranat

No

Toimii Amazon Alexan kanssa

No

Toimintopainikkeet

Volume +, Volume -

Tuetut sovellukset

Engage+;Jabra Direct;Jabra Xpress

Tuotetyyppi

Headset

Tuotteen väri

Black

USB Type-C -latausliitäntä

No

USB-kaapelin pituus

2.4 m

USB-liitäntä

USB Type-A

USB-liitäntä

Yes

Virtakytkin

No

Virtuaalinen tilaääni

No

Esite

Asiakirja

Asiakirja

Hintahistoria viimeisen 6 kuukauden ajalta

Jabra Engage 40 - (Inline Link) USB-A UC Stereo

Nykyinen

196,76 €

Alin

177,10 €

Ylin

220,92 €

Muutos 24 h

-6,19 € -3%

Viikko

-1,48 € -1%

Kuukausi

+0,04 € +0%

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